Refund policy

All products are custom-made to order.

Because of this, we do not accept returns or offer refunds for:

• incorrect sizes, quantities, or options selected by the customer
• low-quality, blurry, or improperly prepared artwork provided by the customer
• design expectations that were not clearly communicated before printing
• minor color variation caused by screen differences

If there is an issue caused by us, such as a production defect, print error, or damaged order, we will make it right.

Please contact us within 7 days of delivery and include:

• your order number
• a short description of the issue
• clear photos showing the problem

If approved, we may offer a reprint or replacement at our discretion.

Questions about an order can be sent to ryan@thestickrlab.com .