Refund policy
Clear expectations for custom orders, defects, and support.
Custom-made to order
All products are custom-made to order. Because of this, we do not accept returns or offer refunds for:
- Incorrect sizes, quantities, or options selected by the customer
- Low-quality, blurry, or improperly prepared artwork provided by the customer
- Design expectations that were not clearly communicated before printing
- Minor color variation caused by screen differences
If something is wrong on our end
If there is an issue caused by us, such as a production defect, print error, or damaged order, we will make it right.
Please contact us within 7 days of delivery and include:
- Your order number
- A short description of the issue
- Clear photos showing the problem
If approved, we may offer a reprint or replacement at our discretion.
Questions about an order can be sent to ryan@thestickrlab.com.
Stickr Lab ยท Printed & shipped in California
Something wrong with an order?
Reach out within 7 days of delivery and we'll make it right.